Over the last 2 days I have been harassed and verbally abused by theresa williams at the ara group. At one point in today's interaction, after begging to be allowed to speak, she casually replied after finishing her diatribe (something she seems to enjoy too much), '' now you may speak''. I was ...
ARA Group sent me an sms I phoned and told them my claim had prescribed 8 years ago with Nedbank. Claim number is 16895888 .They then sent another 2 sms and keep asking you to pay for a prescribed debt. I have asked them 3 times to take me off theie list, but nothing happens. They get a book debt, ...
My phone's speaker is broken therefore I cannot take calls and if I do I struggle to hear person speaking on other end. I received numerous calls from one number and phoned it now to confirm who is calling me and explained to lady who answered that i received numerous calls from this number but ...
After making arrangements on my account with your establishment and this being excepted, i suddenly received a debit on my account which sparked this complaint. Your staff need serious training, they have no way with communicating with people who are educated, sorry to say that they are far from ...
I have an outstanding debt which is being managed by ARA Group on behalf of their client. Due to unemployment I was unable to maintain regular payments and with every contact with Mrs Brown from ARA Group, the service has been respectful, helpful and kind, without losing sight of her objective to ...
We make the payment by the 1st of every month via EFT (as we get paid on the last Friday of the month) and then we email them the proof of payment. However we then get a sms that threatens us with legal action. When we get hold of them (with difficulty) they say they didn't receive the payment or ...