On behalf of my father i had to check on the progress of his retirement fund and only to be given assumptions rather than facts, for two months i had to tell my father every different story i was told and for such a big company like this the service i got really says alot about your slogan ...
It has been 15 weeks after my resignation and i am still waiting for my pay out. Instead of sending sms's for rating your service first check if the work has been done. I dont think EVER want to deal with Alexander Forbes again. This was suppose to take 6-8 weeks, and week 16 is aproaching. ...
How long does it take to merge two accounts before getting tax directive and paying out? ...
I've submitted my claim forms last year July and I closed my bank account in october, when Alexandra forbes tried to pay my claim into that account it was closed then they couldnt pay the claim. I sent NOB forms which i completed and sent back with my certified copy of my ID and the bank statement ...
PLEASE CAN SOMEONE TELL ME WHY ALEXANDER FORBES DOESN'T WANT TO PAYOUT MY PENSION MONEY. I AM TIRED OF PHONING THE CALL CENTRE AND GET TOLD THEY ARE INVESTIGATING THEY WILL CALL ME BACK AND THEY DON'T. I JUST NEED A STRAIGHT ANSWER AND THEY GOING TO PAY ME OUT YES OR NO. ...
I last loaded a complaint regarding lack of payment. Since then i received only two calls from a Mr Dorkin who advised i will have my funds by Thursday. Still nothing and what's evenbetter he seems to have disappeared of the face of the earth. I leave several messages and today the call center ...