For the last 2 months, the support staff have been assisting me from sorting out my ADSL problems to setting up my website. The people mentioned above have been so professional and courteous in assisting me and solving my problems, that I can only say that my biggest regret has been that I never ...
In an environment of terrible service from most companies, Afrihost really stands out their customer service is excellent within a few mins of sending an e mail I always get a reply no need to sit on phone with call centre I often even e mail the CEO, Gian himself and he replies plus their products ...
Everywhere on Afrihost's site they say that one has to give 30 days notice before cancellation. 30 June I requested that my DSL portion of my line be cancelled 04 July My line was cancelled without them contacting me for confirmation 05 July I lodged a complaint in the hope they would assist me. ...
I have been with Afrihost for many months, they have to date not once dissapointed me. I recently moved and am having to deal with Telkom for my telephone line, my account has still not been processed and I have been checking with Afrihost as to when my ADSL line will be active. I am probably an ...
I have had numerous interactions with the support team at [URL Removed] and I am always left speechless how efficient and helpful these guys are. Their services to date has been amazing and I wish I could interact with more companies of similar attitude. Just as a punt, the following people have ...
I have had good speeds in general with adsl, the few times a have sent emails trough they have been responded to every time, There is very little down time and if something does go down it is generally sorted out quickly Keep it up guys, good show ...