I have sent emails since the 15th of February 2013 till yesterday. I had NO RESPONSE at all. I am a client now for many year of this bank and if you don't value your costomers is this the way totreat them!!! I have made enquiries over and over but with no luck. I need a response within the next 2 ...
On the 1st of Feb 2013 i faxed the following documents copy of my Id and proof of residence to have my account Fica 'd. On 11th Feb I called to follow up if my documents was received by the person I sent it to I was then told that the document namely the proof of address (which was a copy of my ...
I took out a loan with them not sure about the dates but it was in 2009 then 2010 march i settled the loan, I went to the branch in Bree street told them that i want to settle the account they printed out a letter with the amount i was supposed to pay..I settle the account on the very same day but ...
I am utterly disgusted with African bank. when i signed the quotation i specifically selected the 26th to be my debit date. Now they have gone and debited my account before my salary date. I called the customer care only to be told it will take 3 days to process my quey whereas it took them one day ...
After taking out a loan from African Bank I always had problems with my account being debited twice a month. If that wasn't enough I got retreched and I got calls from them on a daily bases to submitt all the info they needed to back up that I was retrenched, after getting eveything together I was ...
I went to Steeldale branch on 04/02/2013 around 9:30 am to submit my proof of adress as my credit card was blocked due to fica requirements. I was assisted by a lady who took all my documents and promised to send an email to Head Office and that my card will be unblocked within 48 hrs. It is now ...