I have been a longtime and loyal customer of African Bank and this is my first complaint about them. Today I went into the Fourways Mall branch to make an enquiry about a loan. Much to my surprise, it was declined. The consultant investigated and it turns out that a loan I had that was paid up in ...
I had a loan last year with African Bank and I cancelled that loan in April 2012, I went to African Bank in Dobsonville and I was instructed to go Ellerines to cancel the card. I did that on the 10/04/2012 and later on in Nov/Dec they called to say that I am owing them. I tried to explain to them ...
I took a loan with African Bank to consolidate some debt. First thing that I noticed was that the gross salary was not taken in determining the loan but all incentives and overtime in and made that gross. I only noticed that when my financial position changed - I have been send emails to the bank ...
I have 2 loans and a credit card with african bank. in december 2012 my account was debited for all these 3 accounts without informing me that i should make provision for this. there was no money in my account and the debit orders were returned. I was charged for this by my bank. in januare ...
I am utterly disgusted with how African Bank operates. I have 3 loans with them, made a default in payment last month and phoned their contact centre to make arrangements. I spoke to a consultant and advised that I want the normal instalment to go trhough via debit order and i would pay the ...
I was called by Thabiso Matloe -an agent of African Bank about a loan and a credit card! He explain everything to me and I submitted the application, he then followed up with me and kept me in the light as to how far is the application. Though I'm waiting for the funds to be release to my account ...