My card was blocked and had quires about my bank statement, in a few hours of complaining on Hello Peter, Charnelle phoned me and unblocked my credit card straight away. She went and gone that extra mile so get all the info about other problems I had, phoned me back and very kindly explained what ...
I have lodged a complaint on 25/02/2013 regarding the incorrect arrear on my account which is adversely affecting my credit profile. My account was assigned to Khosi Shilubane whom I believe she has now left the company, but before she leave, she left me an e-mail stating that my query has been ...
I done a loan application online, was called a couple of hours later saying that i qualified, Went through finalizing the application and was told everything is fine, i must please go to the nearest branch to sign paperwork and hand in paperwork, Went to branch on friday where they reassed the ...
It is very said that i had to open an account with Hello Peter after what I thought was a fast and good service with your bank is now turning to be a nightmare. I did a online pre-approved loan application and was I advised on the estimated amount of money I could get from your bank. On the 28th of ...
Im thrilled to report that thanks to the efforts of Robert van der Spuy, Shafiek Lakay and Natalie in admin (I think) my loan was finally paid out on Friday 16h00. Thank you for all your efforts from me and my family xx ...
I went to African Bank on Wednesday (27/02/13), I had to sit at the branch for four hours despite your adverts stating that "it takes minutes", after the four hours I was told that my application is at head-office and i will have feedback the following day (28/02/13). I was not called ...