I had an account that I was supposed to pay R6000 with no additional costs. I paid this account in full and even paid more. I have been liasing with Natalie and she is fully aware. She used to respond to my calls, emails and all but this is not happening anymore since I requested my change. I want ...
I applied for a yesterday and was approved and i got a card and it was activated. everything was okay till now no response. I phoned the call centre they said the branch manager will release the payment. I phoned again this morning and i heard 4 different stories. I am confused i just want to know ...
I called the call centre and asked for a limit increase and was advised that my credit card is in arrears by 1 month. I asked for which month and was advised that i did not pay my credet card in december, my credit card is paid by debit order and since i got it in 2007, i never missed any payments, ...
Morning Peter I have a credit card with African Bank and I went to the branch to ask for the settlement letter. They contacted the head office to send it. The head office emailed it to me and it doesn't have a name and a signature of the person issued it. And that gives me a headache because my ...
Good Day I would like to lodge a complain againstAfrican bank for an account that was fully paid on the 24th of May 2013, i have requested a paid up letter, indicating that my account is fully settled and still have not received anything despite the fact that i have communicated with them on ...
I phoned in at 15:41 on the 27/085/2013 on 0112074500 to query a payment made and got through to Yvonne. Firsstly she has absolutely know telephone etiquette. I could not hear her as she does not know how to speak over the phone. When i asked her to talk properly to me she hung up. She put the ...