I took a loan with African bank about 6months back... a decision I regret to this day!!! I agreed on a contract that they must debit on the 25th of every month, and they seem not to understand dates. In December 2013 they debited their premium on the 13th, affecting my credit standing with my bank. ...
I have addressed this issue before with someone in your call center about the dates that you debit my account. This is done without no communication to me. I have incurred costs with the bank every time you debit my accounts and this is now becoming a horror movie as my bank profile is being ...
In November 2013 I went under debt counselling and all my creditors were notified. African Bank chose to ignore this and keep debiting my account and I have to keep going to the bank to reverse the transactions. This is time consuming and costs me money, which I'm trying to save. My debt counsellor ...
Can someone please give me a call as I have been bombarded with telephone calls from Gugu, Phindi and Eunice for a payment that was not received for the month of December. ...
I have called the African Bank to explain as to why they took their premiums on the 24th instead of the 27th. The Lady explained that their system has been set to access money into my account and that my debit falls under the weekend hence my debit yet I only get paid on Monday the 27th and our ...
I just got a call from Innocent as usually, he wanted me to confirm my details. I advised him that Joy (who gave me an awesome service) already assisted me. I even told him his the 3rd one to call and stop calling me as ithe money will be paid on Monday. He didn't care about that I guess he get a ...