I was promised in November 2013 that I would receive feedback on my matter dating back to 2004. No feedback, no contact, not even a courtesy call. I am now taking this matter further. I have given African bank more than enough time but just get the run around. In the end I am still where I was ...
I am very disapointed in African bank, Last month i aplied for a loan and the loan was approved but i was not happy with the amount i was given, on monday i called african bank to try and get that amount i was offered and i was told my loan application has been rejected, i no the loan is valid for ...
Ok so I have wrote bad reports before. and it now the 15th time I went to the branch and about the 10th time I called head office. My debit order still is not going of on the correct date. everytime I go to the branch or call they advised me that it is fixed. Now today it went off again on the ...
I phoned the helpdesk of the card division tel 0112569988 at 07:54 whereby I requested the lady who answered the call to please explain why they took their premiums on the 24th instead of the 25th. She explained that they do not do debit orders over the weekend, I wanted the money on my credit card ...
On the 13th jan 2014 african banks consultant phoned me to tell me that i have to make a payment of R300 because they did not received the money in december 2013 an so i said fine i will do it the very next day an so i did do it the 15th and it was payed in their acc... so now when my. Money was ...
Good Afternoon, Again, I have existing loans with African Bank, and they are on arrears, last week I paid R3500 towards the arrears and when I look at the statements the arrears gone down by only a R1000, when I call know one knows why. When I paid I made it clear that its for arrears, now they ...