I was utterly disappointed with the attitude and service delivery at the Sandton branch, as there was a long queue and only one person was working at the cash deposit teller section. A number of customers made the manager aware of the situation yet she was standing around and did nothing, as a ...
On the 17 February while in the possession of my Bank card, R500 rands was taken out of bank account. On the 18 February I went to Absa bank in Bedfordview and opened a case of and was given a case reference number (2241704) and was told the case will be investigated and in about 2 weeks someone ...
So, I complained earlier last month that no-one was getting back to me to open my platinum account. Within a day, a lady contacted me and sorted it out, stating however, that a prestige banker would contact me. To date, 2 months later, no-one has contacted me. I cannot deal with this level of ...
The last 3 times I phoned absa help line the voice says that they apologize for the delay they are experiencing high call volumes. Strange how you always experience high call volumes. I decided today that from now on when I hold on for your call center I will be lodging a hello peter complaint each ...
2011-11: Financed a Motorite warranty through ABSA, was not made aware that policy is valid for 2 years, and that we HAVE to service within 12 months. In addition, policy was financed over 5 years. 2012-12: Rola serviced our vehicle within 14 months, well below the 15000 km interval. Made us aware ...
I was debited for Insurance that was not authorised on the first of march, i then called and was told that i should have received a letter then a phone call to say that i was supposed to send through proof of my insurance, which i did not. after i had an argument with the agent that handled my call ...