Thank you absa for the truelly PATHETIC service... its been a week, and they have sent me a letter which they sent to everyone lodging a complaint. I have just contacted 0800 41 41 41, put on hold, then they supposedly put me through to the person that handles my complaint and THEN cut offf... Been ...
Standing in a line waiting at Enquiries, almost standing a hour long and still number 16 in the line! They only have 2 people helping, but there is place for 5 to work. ...
Good Day I would like to commend the staff of the Santyger branch for speedy & informative service, me & my fiance were there to switch accounts & get some advice regarding our first home loan and create a investment account. The service was excellent especially from the Accounts ...
Good day. I am trying to get through to the credit card division. I dialled 012 3173000 and selected option 4 in order to speak to a consultant. I held on for 12 minutes and eventually put the phone down. How is it possible that an agent is still not available after 12 minutes!!! ...
Dealing with Absa has been the thorn in my side! I have had numerous conversations/emails and follow ups with one of their employees at an Absa Branch in Cape town and continuously following up approximately 25 emails from May last year to close my savings account and sort out my overdraft as well ...
Whenever I do transactions on my debit card, I receive an sms update with my balance. in fact... any transaction on my account has an sms update. I do not understand the difficulty in sending the abovementioned sms communications with an accurate figure, rather than what is my balance (not ...