Today whilst trying to draw money from an atm, I get an error. I called the credit card helpline ans was told that my account is blocked as I need to go thru with my documentation for FICA purposes. I advised the call centre agent that I went thru to ABSA in January to update my details, he then ...
Dear Sir/Madam I use to have an absa credit card and it was handed over to RL daily attorneys, i made an arrangement and i've paid and settled the amount owed before 20th March 2013 ; i then received a letter from Absa on the 4th April 2013 that the account has been settled in full, Since then i've ...
Bad performance form ABSA. We don't know what we are insured for. We pay insurance for years and now we put a claim in but it gets rejected? We asked for a duplicate of the policy but too this day no reply. We would like to know what should be done in this case? ...
I lodged a claim with ABSA home insurance for a sagging ceiling in my living room on Friday morning the 3rd of May. I was told my claim will be referred to the CT branch. And I would get feedback within 48hrs (which is pathetic in the first place!). It is now Tuesday afternoon 7 May and no ...
I started my I-direct Insurance policy in Sep 2009, About two weeks ago, I realised I've never claimed in the three year period since inception, but did not receive a no-claim bonus. I called the call centre on the 30/04/2013 to enquire why it was not paid out to me eight months ago. The consultant ...
As co-executor of an estate, my instructions were to liquidate all securities. My first interaction with Absa stockbrokers was with Nicky Bessa (who is now apparently on maternity leave). I e-mailed and duly posted the required documents as requested on 29 August 2013. Every other company received ...