I have been overcharged for the last year and a half. First, my gold "value bundle" was never activated as a bundle, and I unwittingly paid more than double the cost to have the "gold benefits". Now, after becoming a student again, I am being charged R87 for my internet banking ...
A problem with Internet Banking was reported over six weeks ago, since then, I have called the Action Line every two weeks and also over the 25th of the month. The problem still exist and I'm told the it is being escalated. Yesterday I held on for over thirty min for a Manager and was then told ...
I was told I bought a Credit Life Protection policy and have been unknowingly paying these premiums for a few months. Now that I have discovered that this CLP is on my credit card account I requested immediate cancellation and refund of premiums already taken. ABSA says they have a voice recording ...
So I have been a happy Capitec client for 2 years now and after some consideration I decided to switch banks to Absa. Being told by the sales person Masilo that the bank charges will not be high at all, I was charged over R525 in bank charges and guess what, my salary hasn't even been paid into the ...
I moved from student credit to platinum credit. I received the new card only to find that the card limit is still R200 (LOL). I tried to increase it, but apparently they are unable to do so even after supplying me with the new credit card? Apparently I need to close my current credit account and ...
Thank you from the bottom of our hearts for all your efforts, kindness and understanding. You have done more than expected and for that we are truly grateful. Our lives have changed for the better and you played a huge part in giving us that extra bit of hope. Thank you for excellent service! ...