How difficult is it to have a simple home loan query answered? Well, with ABSA, first try getting hold of the correct department! I phoned the 08600 08600 general enquiries number on the website. Was then told to phone 0860 111 999 for home loan enquiries. Apparently this was not right. Was then ...
After complaining on the 25 Oct 13 at ABSA - since I've not receiving a bank cheque chip card after 4 weeks, after ordering it - just to discovered, 26 October 2013 I've been charged R 195 for my new card which I've never received (as stated in my bank statement)??? More so - I also discovered that ...
I RECEIVED A CALL FROM ABSA ON THE 22/10/2013 ABOUT MY PROBLEM, THE LADY THAT CALLED ME STATED THAT SHE WILL INVESTIGATE THE MATTER AND GET BACK TO ME ON THE 23/10/2013 I WAITED BUT UP UNTIL TODAY NOBODY CALLED ME OR RECEIVED A REFUND FROM ABSA. ...
I had an accident early on Friday 11 October, reported the matter to my Broker Quinton Haarhoff shortly after 8:00 on Friday. I reported the matter to the SAP on Friday night. The quotation was sent to Quinton on Monday and the SAP ref No about two days later. Only a week later on Monday 21st ...
My accounts were put on hold twice. This happened out of the blue. I took the matter up with a Vanessa Crow some kind of CEO Dispute resolution to get answers. The normal rubbish - it was the system who did it. I responded in a letter that I don't accept the system story. I wanted the name of the ...
I spoke to Francis Jhb branch Friday 25th Oct at 10am to enquire why my Absa insurance has still not been cancelled after 2 months - said he never got the signed documents I then mailed him the e-mail I originally e-mailed 11th Oct with read receipt - phoning back to check if they rec my mail he ...