I recently changed banks (due to ABSA's high bank costs and them freezing my account twice for FICA purposes without notification after I sent them the docs the first time. ) I received a call from the new bank to say that ABSA won't switch my debit order for my credit card and revolving loan - I ...
I've waited for a week before I can post another complaint, but I want everyone to know how absa does business. Once again they proofed that they are completely incompetent. I complained last week that absa does not respond or do what one asks. After the complaint I was phoned and it seemed like ...
I received a call from ABSA Loans Collection on January 9th of whom I spoke to Railine Adam (Call Centre Rep) advising me I should pay R119 which is overdue on my loan account. My initial monthly premium was R672 per month for my ABSA Loan and I made arrangements in the month of November or ...
I have an half an hour lunch, I cant stand in the bank for hours, it takes the employees forever to help one person, they can better this service by working faster, now I have to try again tomorrow at lunch time, hoping they will be able to help me in time and fast enough because companies does not ...
I currently have vehicle insurance with ABSA Idirect, however I have been trying to get a better rate with them as Im purchasing a new vehicle, then to top it off I was meant to get a no claim bonus in November 2012. I received a call from an agent on Friday the 18.01.13 who advised me that he ...
Call Centre hold service : ... all our consultants are unavailable. Please continue to hold the line for 30-40mins. We caution you not to be transferred as you will not reach the desired department and will continue to hold for an additional 20-25mins. Should your call be transferred it will return ...