Hi, In the beginning of December i called the Absa Rewards call centre to convert my rand value to smart shopper points. At that time the call centre agent stated that there were having technical issues and wouldn't be able to process the rewards conversion. the agent took my details and the smart ...
On Tuesday morning just after miidnight I received a SMS notification of an ATM withdrawal of R1000. I was in my bed at that point in time. Immediately the next morning I went to ABSA to draw statements. I also stopped my card and logged a call to open a case because I am convinced that my card was ...
I have put a claim in for my iPod, Wise Touch Tablet 7", that was damaged when I was unpacking my luggage on my return from holiday... I spoke to a Consultant and explain what happened on my return, that I don't know where these items got damage and when this really happened as I only saw when ...
On 23 December I logged a complain with Absa as I went to withdraw money from a ABSA ATM. R2000 was deducted from my account but the ATM never gave me the money. From the 30th of December I have been promised the money will be refunded by close of business but untill today - the 15th of January I ...
ITS IS NOW OVER 3 MONTHS THAT I COMPLAINED ABOUT ABSA AND UP UNTIL TODAY I HAVE NOT RECEIVED A DECENT REPLY FROM THEM ONLY THAT THEY ARE INVESTIGATING THE MATTER, WHAT INVESTIGATION TAKES SO LONG WHEN I HAVE GIVEN ALL THE INFORMATION TO KAROONA INCLUDING THE ACCOUNT NUMBER AND DATES ALSO A DETAILED ...
Our dining room ceiling collapsed on 7 Jan and we lodged claim. After 2 days had to get ABSA to send a loss adjuster. They intimated that ceiling collapsed due to rain - it had not rained and roof is not leaking anyhow. Late 9 Jan adjuster came. We showed him the ceilings and that there were no ...