I have been waiting for over 6 days for someone to assist me via email. When I was getting quotes and maybe taking my business away from them, they were very quick to help me - now that I need them to assist me, well, no one comes back to me - I have emailed them over and over again, and no reply. ...
Posted on behalf of my Mother in Law. 1. Every few years I need to prove that I'm still alive. This happens after my meagre pension is stopped without notice. 2. Trying to contact the pension department on the provided numbers results in an automated response that then terminates the call. 3. The ...
I logged a complaint last week and ABSA did all the paper work to look like they were resolving this. I even got a call from someone who said they would contact credit card division and get back to me. Its been 3 days. I was also told that i needed to delink the old card on line myself. I have ...
This is addressed to Maria Ramos (CEO). This struggle is probably one of the reasons why Absa's share price is going down the drain. Top management cannot cope. Until now they couldn't properly cope with my problem either. They don't know their systems and processes. There were holds put on my ...
Please note that as per the above mentioned Ref No 2643269, with no success or feedback from the largest and worst commercial bank head office service I have ever come across, I have now escalated my complaint to Barclays Group in London. Further delays and non-returned calls will result in further ...
I registered a claim with ABSA on the 11th of December for lightning damage on my gate motor. Absa appointed a company to deal with the claim. The company already sent their comprehensive report to Absa on the 24th of December and Absa should now settle the claim with me, the customer. Since then I ...