Hi, I purchased 4 x R100 vouchers for my wife for her birthday. I paid for them, chucked the receipt and put them in an envelope. A few months later she goes to use the at Truworths (Mac) and she was told she cannot redeem the vouchers without the receipt. They refused to budge. This is totally ...
I have a problem with Truworths that doesn't give me 6 months to pay, but expects me to pay the full amount off in 2 months. I could not get them to understand me, except one person in the Pta accounts, dept, but he didn't fix the problem, so the call center keeps on calling me about me being ...
I recently bought a phone and the service was terrible. This lady just needs to b trained on customer service #angry4days ...
I went shopping for an outfit but I had my child in a trolie. I was told I couldn't go in with the trolie but when I explained there is a child on it and becauSe there was no parcels on it the manager was called. She didn't even come listen to me she just shouted from the other side of the store ...
I bought a pair of outback jeans from Truworths, the 1st time I wore them, it tore along the back pocket, I had already thrown the slip away as I bought them cash, had them fixed the second time I wore them, it tore along the other back pocket, and now after about 5 wears they have now torn between ...
On 21 December 2013 I placed an order for a dress for which I paid in advance at Truworths in Walmer Park (Port Elizabeth) due to the non-availability of a size. I had instructed for the dress to be delivered in Truworths Rosehill Branch (Port Alfred) and person that was assisting me did not see a ...