I'm so disappointed with the service I'm getting from your branch in Menlyn. On the 6th of January 2014 I went to your branch and requested for an additional card under my husband's account and I was told it will be posted to our address, to my surprise I'm still waiting for the card I don't know ...
I closed my account with Truworths in 2008, still they updating to ITC that I am over 60 days and list me as bad payer!!! Update Your systems surely this was supposed to be done in 2008 already!!! ...
As I was passing Truworths I saw that the denim skirts were on sale. I entered the shop and took 4 to try on. A lady was busy marking down the prices, but did not say anything when I took the skirts. I proceeded to the fitting rooms there were no assistant to help. The lady at the pay point just ...
I have had a truworths account for a while now. recently I over-indebted myself and immediately sent an email to truworths informing them of my situation and making a payment arrangement. I emailed them 2x but never heard from them. last week I sent them a fax again but never heard from them. ...
This was the last time I will EVER support or shop at any Truworths chain store, I only sent my complaint so that your staff and their poor assisting skills and rude attitudes don't cause you to loose more customers. My Husband and I were suit shopping, none of the shop assistants offered to help, ...
I just wane take this time to say, Thank you to the Manager "Phindi", she was so polite, helpfull and that is why she is that Manger of a store, cos she knows what customer service is. i wish that all customer services was like hers, she made feel like i am the only customer Thruworths ...