Good day dearest Truworths... I keep on getting SMSes and calls from 021 460 2352 looking for a Miss N Phungula. I have told your consultants more than once that I am Mrs B Khuzwayo and do not know a Miss N Phungula. I do not know what language they understand because they keep on calling me on my ...
Truworths used to send me clothing accounts cards that are already printed with my personal information. On the 13 December 2013 they open an account for another person using my personal infromation. I don't never where did Truworths got my personal information at the first place. I was never in ...
We've been trying for months (yes literally) to reset our account password on Truworths website. Always some issue or links not working. I phoned the call centre and their excuse - no sorry they are having some technical difficulties - well its been months and its still not fixed? I see a couple of ...
I purchased 3 pairs of shoes in October at a Truworths branch. One of the pairs was damaged. I phoned the call centre in Cape Town, after listening to the music for 10 min I hung up. I wrote a mail on 8 Nov regarding my complaint. I received an automatic response mail back stating that they will ...
I have a truworths account and unfortunately last year I lost my job and I have communicated this with them and sent the neccesary documents needed by them, around May or June my account was handed over to Blake and Associates attorneys and I explained my situation to them but they forced me to ...
I bought a pair of pants about 4 months ago, when I got home i did not fit me and i put it back nicely in the original package, still with the price tag attached and the slip. I totally forgot about the pants! I found it whilst cleaning out my cupboard and took it to store on Saturday, and i am ...