8ta provides the most useless service. 3 weeks after my phone is gone in all I get is stories. The store manager is useless together with the whole management team. A total of 40 calls have been made and I got no response and if I got a response its only. Im paying for a contract for 3 weeks yet I ...
I am writing this in desperation that someone can help those fools at 8ta to set up a plain and simple direct debit on my account not once but thrice from the store in Canal walk where i activated my contract after couple after checking my account noticed that they havent deducted any monies call ...
My mobile number was suspended. Tremaine Mothoa really went the extra mile and corrected my problem in minimal time. Well done. ...
As per the term and conditions on the Internet 5 promo it states "The out-of-bundle rate of R 0.30 will apply" however they billed me R1 per Meg. I have gone to the bank to cancel the debit order as they are charging me a wrong amount. ...
I received a text msg on the 13th from 8ta informing me that my complaint has been resolved. I have no idea what that implies, will I be refunded? wont I be refunded? When I contacted the the call center they were only able to confirm that the issue has been resolved and they also did not know what ...
What was originally a bad experience turned out to be probably the best service I have received in long time. After filing a complaint I was contacted by an extremely helpful and knowledgeable individual by the name of Achmat Harris, who could not have handled the situation any better. He took ...