I contacted the 8ta support desk 3 weeks ago to complain about 3G issues and the Speed experienced in my area lately. I was told that there were issues with my area with some cable and that it would be sorted on the 1st of May and that I should carry on rebooting and resetting my 3G router until ...
My internet is pathetically slow most of the time, it used to be fast all the time. sometimes its super fast which tells me there is no hardware or software problem on my side, and that is normally in the mornings when people are at work. 8ta is not maintaining there user loads and when its busy i ...
I got a call from the 8ta call centre on Tuesday to advise me to renew or upgrade my contract that will expire in July. As discussed telephonically, I am to go to a branch close to me with my ID to renew my contract. I managed to get to 8ta Rosebank branch today. First, there is only one 8ta staff ...
I signed up for an 8ta 10 gig/ month 3G internet contract -18 months ago, getting marvelous internet speeds of up to 9 mbps. The past few months, however, the speed has drastically declined and is now below 1.5 mbps, allmost all of the time. I have allways meaured the speed on [URL Removed] and my ...
So late Feb or early March I put in an appliation form to subscribe for the 10GB promo 24 month contract, this included the Huawei router and a SIM card. I was informed that the router was out of stock but will be kept informed concerning the application. NO ONE BOTHERED TO CALL ME AND GIVE ME AN ...
On the 1st May 2013 i called 8ta call centre to update my banking details but the systems was not available and later Miss Nomazulu Mpofu the lady who assisted me called me back to give me feedback that she successfully updated my banking details. ...