I have been having the worst time with 8ta service for the past 2 months. Firstly my sim just gave me a SOS on the network and I couldn't dial or receive calls for the month. I called in and was told to do a sim swap (at a cost of R35) which I did. After the sim swap I can now make calls but I have ...
The service that 8ta gives is very bad as my sim swop still has not been done.candice who did the sim swop does not get back to me as she said it will take an hour.its been 3 days.i am really unhappy with your service!!! i think i should just port back to vodacom! my number 0822123824 ...
I am signed with the Big 10 8ta contract, on which I get 10GB of data per month. Every month since I started the contract (months where I used the 10GB), 8ta stopped my usage at the 10GB limit. For February 2013, 8ta billed me R250.09 extra for data used outside of the bundle. The cap is 8ta's ...
My contract expired in Feb 2013. I first gave notice in December 2012 to inform them the contract must not be renewed. I requested the number be made pre-paid because I have to migrate to another network for work purposes. Subsequently I followed up and had various monthly written & verbal ...
I called 8ta yesterday to decrease my limit and I was advised that I it can only take effect on the 1 June. I am so tired of the bull service that this company gives. I called in March they told me the same it will only be effective 1 April when I called to confirm this it was not decreased. So I ...
8ta has one of the WORST customer service EVER!! I called 10 times yesterday kept getting cut off & most of the people working in the call centre don't know anything!!! I finally got helped but then got cut off!! My reason for calling 8ta 10 times yesterday is because i bought data and it ...