Up to today I am still struggling to get my line connected, 8TA doesn't bother to solve the problem but they keep deducting money from my account. They came with a lousy excuse that I owe them R640, which I d not even know where it comes from since they have been debiting my account regularly, so I ...
Dear 8ta, I was sol a 8ta simcard from the Key West Store in Krugersdorp, after the salesman checked reception in my area. It worked excellent for the first 3 weeks. Now, 2 months later into the contract, I am lucky if I get a html website to open. I report this reception problem to the 081180 ...
I have been trying to get ahold of your billing department for over a week now and everytime i call i get cut off. this is unacceptable and my billng needs to get sorted immediately. Furthermore, NO ONE can get through to my phone when calling from a landline!!! i have called numerous times to get ...
On 23 April 2013 I went to the 8ta Canal Walk branch to have my number moved to prepaid. I filled out a cancellation form and the agent told me that it would take up to 7 working days to complete the process (Case number 5296635). I called 8ta on 30 April to confirm that the process had been ...
I usually buy my 8ta airtime electronically and then the longest I wait for my airtime to be credited is 10 min. This morning I again bought my airtime electronically and when it wasn't credited, I called the call centre. The agent told me there was nothing that she could do to assist me and I ...
Can Telkom 8ta Management tell me how can their staff members open phone contracts without id documents and proof of residence. On the 30 April 2013 R 1707.00 was deducted in my capitec bank account deducted by TELKOMMOBI50068921401003210854. phoned the bank and they gave me the contacts details. ...