Please don't make the mistake I made by signing a contract with 8ta! Three weeks ago the three numbers on my contract was all suspended due to non-payment, even though I've been paying with a debit order for more than a year! It took 8ta 5 days to have my numbers working again! I then bought my ...
Hi, I have swap my data sim four times, due to the fact the the sim stops working. This is unacceptable as I have go to one of your branches and do a sim swap ever time. Yet again the sim has stopped working and have to go in to get it replace. ...
I have been in contact with 8ta since march 2013 regarding the fact that the internet signal had deteriorated at my flat, I made sure I excluded all the variables that could have caused this and predicting the questions I would be asked i.e have I moved, time of usage, modem etc, I spoke with a ...
I've had a contract with 8ta for Internet data for the last 6 months. Initially I was very pleased, the connection speeds were great and I could take it with me everywhere, but for the last month, the Internet has been completely unusable in the evenings. Look at my speed test from last night, [URL ...
I sent 8ta customer support an email on the 25th of April and some anonymous agent, they would not represent themselves (not surprised if you work for 8ta) who took 3 weeks to reply was not at all helpful claiming the problem (internet speed) has been resolved. It was not and he/she did not even ...
I requested 8ta to allow my contract to run for the full 24 months term and turn my number into prepaid there after (via email to [Email Removed] they canceled my contract and my number completely from the network. after following this issue up i was told that my contract will be reinstated but ...