I have been with 8ta for nearly 3 years. I have been trying to change to "8ta more" from "pre-paid per second" for the past 24hours and no success. The problem started when i tried doing it on my cellphone and no success so i phoned the call center and the agent tried moving me ...
I sent through a cancellation letter to 8.ta late in 2012 already for a contract that was due to expire in March 2013. I confirmed with the agent I was speaking with if it is permissible to send the letter so far in advance and I was told yes. I've received a bill for the month of May and R410 was ...
My lines (3) expired on 23 December 2012, 8ta phoned me on 23 November 2012 to upgrade my contracts which I declined due to poor service. I took a letter on the 5th of December to Telkom to confirm cancellation. They cancelled 2 of the 3 lines. On 31/01/2013 they debited my account for the Top Up ...
The purpose of this communique is to inform you about the bad service I am receiving from 8ta/Telkom, which continues to be a very terrible exception for me. I am certain that once you are aware of what transpired you will be as appalled as I am. I have two contracts with 8ta/Telkom ...
I posted on hello peter on the 29th of April and received a response informing me they are investigating the matter but since then no feedback has been given . month end my account will be debited again then what??? stop debiting my account without my authority . i have no accounts with 8ta and who ...
When i initially took out this contract my Internet speed was great, no delay no lag... really fast Internet. As of late [since around Feb this year] i have been struggling to use the Internet. my download speed is no more than 6kbs and upload is .05kbps. i have contacted 8ta 4 times in the past ...