I have a contract with 8ta for 10 gigs of data a month for R199/month. There has been no problems with this for just under a year now. This month i received my invoice and they say I must pay R946 by 30 June 2013. I have called the Customer Care 3 times and heard various excuses. Apparently my ...
Who are the who cant maintain the website??? EVERY SINGLE TIME I TRY TO UPLOAD AIRTIME IN THE SELF SERVICE SECTION, the website hangs and does absolutely nothing. One would expect more from a company like telkom, but I guess working there these days is about playing solitaire and typing bbm ...
It is very fast and easy to sign up a contract with 8ta / Telkom Mobile, but when you've decided to move on it becomes a whole different story. I have completed my two years contract with them and have decided to not continue with their service. A cancellation letter has to be sent prior notice ...
I had the worst customer service experience at 8ta/Telkom store in Canal walk-Centry city. First i was promised that i am going to have an appointment with Waynand on Friday 31st May, about having a contract signed for Samsung tablet, i left work coming straight to them for an appointment only to ...
8TA MY NEW BLACKBERRY WENT FOR REPAIRS, IT WAS REPLACED - THE UNIT ONLY, EXCLUDING BATTERY AND BACK COVER... NOW IT HAS 100 SCRATCHES ON THE BATTERY - IT LOOKS LIKE A SCRAP BATTERY THAT ONE OF YOUR STAFF AND SWOPPED AT YOUR REPAIRS CENTRE OR STORE. THAE BACK COVER ALSO LOOKS SWOPPED FOR A SECOND ...
BBM NOT WORKING IN OVER A WEEK CALLED THE CALL CENTRE EVERYDAY OFF THE WEEK AND THEY KEEP ON CLOSING THE COMPLAINTS WITH AN NOTE OF WITCH THEY CLAIMED THE PROBLEM HAS BEEN RESOLVED EVERYTIME SPOKE TO SOMEONE ELS AND THEY PROMMISED TO CALL BACK BUT STILL WAITING FOR THEM TO CALL THEY COULD NOT ...