On Monday 29th July 2013 I had lodged a query with Telkom Mobile as my account was incorrectly debited. I spoke to Chantel who checked the account and confirmed that it was in good standing but could not tell me why the amount was debited. She said she had to query it and will provide feedback. She ...
About a year ago I highlighted the horrible ordeal my mother was going through because 8ta could not get their accounts in order and were failing to institute a simple debit order. They responded after I complained here on HelloPeter, they got a representative to call us and explain that due to the ...
I previously had an Internet 2 contract that expired in Dec 2012. I went to the 8ta branch in Canal Walk in February this year to log a cancellation of this contract. They advised me it was taken care of and that my number was now on a pre-paid system. However, since then I'm still being charged ...
Activation of my contract took ages and had to go to top management in order to resolve. Billing was a nightmare and it took 4 months to get it sorted out. My contract ended in March 2013 and I could not wait to get rid of the contract and go on pay as you go. This ended badly after I was told that ...
Its been two months now trying to resolve this issue to no avail. I opened a contract with Telkom for data services after they assured me I would get coverage (Case 5999046) which I did not. After a month of trying to get my contract cancelled I finally managed to cancel the contract. However ...
On the 25th July I experienced a problem with my data card. I thought this was due to a connection problem. On the 26th I tried a different modem in a different location and still no luck. I phoned the call centre and was told that 8ta cancelled my contract without any notice. They said they would ...