Never in my life have I ever heard or experienced such pathetically absurdly poor service. I logged a complain on Hellopeter a while back and all 8TA social does, is reply so it will look good on the Hellopeter complaint and then nothing after that happens. It has taken me most of this year to sort ...
I would once again like to compliment Gift Maake for excellent customer service and assistance when i terminated my contract. She was very helpful despite that she did not have a voice. I spoke to Siphesihle who did not resolve my problem. Thank you Gift you are such an asset to 8ta Telkom mobile. ...
I have never had such pathetic service from a call centre before than i have had from 8ta previously and this past week. My contract expired in July, my cancellation request was put through in June for July but it was not processed until a month later after phoning customer care and complaining, ...
I was trying to restrict calls on my cell. I called the call centre for help, but it seems the pin is locked. It says "all outgoing PIN locked- too many incorrect attempts." The call centre logged a query to reset the outgoing PIN, but no one has called me back. Then i was told that it ...
Upon meeting with Martin in April / May he advertised a talk 500 plan that can get unlimited calls to 1 x Telkom landline number and the option to Top Up (not increase credit limit) after the 500 minutes have been used. Thus we signed documents to open the SmartSaver 500 plan. Upon wanting to ...
1) Was pressured to commit in taking a contract with them - I fully take responsibility. 2) Tried to cancel the contract was advised to rather let the contract expire and then cancel it. 3) Send a cancelation mail on the Sent: Monday, February 25, 2013 12:51 PM, To: Telkom Mobile Commercial Back ...