In August, I purchased a dongle from the store in Sandton city mall, located above Musika. At the time I was staying at a House in Sandown, with the intention of leaving. At this house, the Dongle received little to no connectivity. Since the internet stationed in the house was also bellow par, I ...
In January 2013 8ta upgraded my contract without my concern. The billing of the account was too high (R2740.95) and I started querying it. In February my sim card was locked but I was billed for (R4429.10). In march my account was R5823.43.April it was R6020.43, May it was R6222.27. I called each ...
I applied for 3 R99 contract cellphones, I was incorrectly billed for the first 5 months, I contacted the call centre and agent who sold me the phone Nthabiseng from Eastgate she assured me it will be rectified, shortly I was billed the correct amount for 2 phones I called to find out did they ...
My Internet bundle has not reset from the 1st of October 2013. after numerous shop visits and plenty e-mails I could do only from wifi at home. its bin 17 days without Internet on my mobile tab. I run all my work emails from there and cannot conduct properly to my clients without proper ...
This is the email I sent 4 October - got no response whatsoever. Phoned from 8ta store Kenilworth, Cape and was told by Thabisile that cancellation would take place in 30 days. There is no reply response on-line. How do I know my email was received? I want notification that my cancellation's in ...
I need someone to urgently explain why has 8ta suddenly stop debiting my account and why was no communication sent to me regarding these changes. I have always received notifications of the date on which my account will be debited so why was it not debited. Someone must contact me urgently with ...