I took contract phone in 27 July 213, it was captured incorectely now the device is faulty, when I took device for repairs the told me this at Maponya mall, When i asked them to fix their mistake at maponya mall (8ta) the lady called 8ta store at east gate, afta the call, she told me to come afta ...
Telkom will not let you port your number from an existing Telkom Mobile/8ta package to SIM Sonke. I've been told in-store that this is a business decision by Telkom. That's fine. What isn't fine is that nothing in their promotional material tells prospective customers that they are doing this. The ...
On the 8ta website, it shows that the area I live in has 3D signal!!! But I mostly have NO SIGNAL!! or only 2D. The first guy I spoke with at the call centre tried hard to be helpfull, but the lady I spoke with was an absolute b. They said something might be "blocking" the signal, but why ...
My wife signed a contract with 8ta/Telkom Mobile in October. expecting the debit order to go off on the last day of that month. This did not happen. After contacting the call center, and finding out that the debit order will go off on the 15th of November and the amount was way more that we ...
On the 30 October 2013 I submitted a cancellation form for my contract which has expired. Up to today am still waiting for confirmation on my cancelation apparently the cancellation department does not take calls and no other person can help me with my cancellation. 8Ta, this is bad service & I ...
I sent an email on the 2nd OCTOBER 2013 to [Email Removed] to cancel contact and didn't get any feedback. On the 1st November 2013 I called into the call centre to find out if my contact was cancelled... again I was told that they didn't receive request but the email address is correct... sent ...