Nkhensani was very helpful throughout the entire process of obtaining a policy with 1life. She was very patient as well as extremely informative and was professional at all times. 1life changed my life today. ...
I have a problem the above mentioned company they have debited my account and promised to refund me within 3 days I still haven't received the money my name is Johanna Motshwaedi the money was deducted from my Capitec acc no 1208085490 when I went to the bank to reverse it I was told they had to ...
In a day and age where call centre agents are often rude or incompetent, Lehlogonolo was a refreshing change. She was helpful, friendly and it almost felt like I was talking to an old friend, just having a chat. Keep up the good work. :) ...
Last week I spoke to a consultant by the name of LESEGO MAKOLA who sold me a funeral plan. To cut the long story short, he gave me Bad service. Everything was just wrong, I mean everything. I contacted him and he promised that someone from customer service was going to call me to rectify all the ...
I sent a sms to have 1Life direct call me for life insurance cover. They were quick to respond to ensure they make a sale, they weren't however so quick to respond to my query when I lodged one. If I remember correctly the first consultant to me back was BEVERLEY at this call centre. And after I ...
Sent an on-line quotation for a funeral cover, and got a call while still busy completing the quotation. A lovely lady by the name of Bontle Maubane assisted me, and she's very friendly, professional and she answered every little questioned I had. Thank you! ...