1Life amended my banking details, upon the request a 1life agent also updated my personal banking details on their clients profile leaving me to pay double. The issue here is had I not picked up on the double billing, nothing would have been done by the 1life or the owner of the policy to be honest ...
I would just like to thank Pogiso Johannes Phakale for the excellent service he gave me, keep up the good work. ...
I have to commend Zaahid Hassem for excellent client service, he explained all i needed to know with so much professionalism and personal touch, he made me feel like i was chatting to a friend, he sounded so passionate. I'm happy to have received such service from him. This country needs more ...
Khomotso Maluleke really helped me with the request I send through 1life direct. She was patient, calm and very keen to assist me. Above all she made my month and i thank her for her kindness. She is one consulted who I would refer to all the people because of her passion for the work she is doing. ...
This company offered me an increase in cover at a certain premium. In the process an error in their original capturing was found and the premium increased by 50%. I told them I couldn't afford it and gave verbal and written instruction to cancel the policy. This they have ignored and have put ...
I send an email as per the consultant's instruction to cancel my policy which is 4 months old. I send a reminder again as no one contacted me as promised and I see now the debit order has gone through. Can they please cancel the policy, stop the debit order and refund me my money. I took a policy ...