I HAVE A CONTRACT WITH VODACOM SINCE 2006 AND I WAS DUE FOR UPGRADE AND I MADE A WRONG CHOICE FOR A PACKAGE THAT I CAN'T AFFORD. I WAS PAYING R588 AND GETTING R500 AIRTIME AND BIS, SO I WENT FOR AN UPGRADE FOR A Q10 PHONE AND BY THE TIME I TOOK IT I HAD R148 IN MY ACCOUNT AND DUE TO UPDATES IT ...
I requested a port to Cell C last week and up to now im still waiting for them to process it. I have calles at their stores and their call centres and they still cant sort it out. This is disgusting service service from them concidering that i was willing to port to this disgracfull network to give ...
I WAS THERE TO PAY AN ACCOUNT FOR MY MOM. THE SELF HELP KIOSK (WHICH IS AS USELESS AS THE 'P' IN PSYCHO) WAS NOT ACCEPTING MY CARD SO I HAD TO GO AND GET CASH. ON DOING SO, I HAD TO NOW GO AND STAND IN TWO LONG LINES AGAIN. WHEN I GET TO THE CASHIER, I ASK FOR HER MANAGER'S DETAILS AND SHE CALLS ...
I went to upgrade my contract. There are two Vodacom stores located here, however the one store seemed to be an accessory store. So I went to the store situated on the corner. The service at this store was pathetic. It seemed as if I was taking up the consultant's time. He was not friendly at all ...
I went to the kiosk at pick 'n pay to pay for my DSTV account and the shop assistance said they don't use customer code given to us by dstv to make it easier for us to pay at retail shops or anything on a cell phone never mind that I get my statement on e mail. I told him that how I pay at the ...
Understaffed facility kept me waiting for an hour. It must be common because they provide chairs! ...