Our call centre has a Diginet line managed by Nashua Communications. This line went down yesterday morning around 09:00 for about 10 minutes. Then it went down again at about 13:00 and is still down. We have been unable to receive or make calls for more than 21 hours. Apparently a Telkom engineer ...
Service provider telling me I have used over 90 % of my R 1200 credit limit in 3 days? NOT POSSIBLE. My phone shows minimal data usage. My calls made daily are minimal. Three is something seriously wrong! ...
My boy fell into a fence in Whk, Namibia on 21.06.13, while on vacation. We paid cash (R1 219.71) and Medi Clinic Whk said we just need to admit the claim once back in CT. I faxed the claim on 09.07.13, back at home. I heard nothing for a month, although their return mail confirmed somebody would ...
So 12 emails later as well as 2 complaints on Hello Peter, I still have got no feedback and no Prosano Tax certificate. If only someone that knows what I am requesting could actually call me and provide me what I need! ...
I have opened an account for my 3 yr old son, a Fluid account. I have had NOTHING but problems from the start. There was a complaint registered JUST TO COLLECT THE CARD! Now that I have managed to get that. I see there is a monthly fee deducted, which, for more than 1 reason should not be there! So ...
A few months ago I received a call from someone asking me if I want insurance for my phone. I clearly and repeatedly told the person NO!!! The person then told me due to my new contract with Virgin Mobile the insurance is free for the first month and after the first month they will contact me to ...