I have a data contact with Vodacom whereby I received 3Gig of data any time and further 3Gig night own. From October 2013 to date, I noticed that I was been charged for data that i didn't use or shouldn't charged for. On the 19th December 2013 (Ref S3T9Z4KKMPMD) I called Vodacom to query the above ...
I have a Samsung S4, battery got swollen, phoned Samsung and they said i should just take it to Samsung store. Took it to Vodaworld, it only took 3min to get it replaced no questions asked. Thanks for excellence service Samsung. ...
With reference to my 'HelloPeter' complaint that I lodged on 19 December 2013 which was headed 'SAMSUNG S4 SENT IN FOR REPAIRS FOR THE 4TH TIME', I still have not received my phone back. I tried to call the call centre 0821944 a number of times and is always disconnected. I am furious, I have ...
I have a contract with Autopage for the 1GB data per month at R289. My internet is supposed to switch off after 1GB has been used up as this is was what I requested before signing the contract. I have a copy of the contract where usage has been amended to 0. My data did not switch off and I used my ...
Vodacom is the beep-bank of cellular providers!!! Telling a customer the average waiting time is 11 minutes is very unethical if you know for a fact that is not the case. After an hour and a half I have left after not being served; in fact, I do not even yet know if you have stock of the device I ...
Went into vodaworld (vodashop) to do an upgrade. I was informed that I will have to pay in a amount to get the phone I want. I showed them that in the brochure this phone is given for free on a smaller package. I was then told that they cant beat this price as its n new deal from a shop in the ...