I went with my girlfriend to Vodaworld on the 13th of January 2014 to take in her Samsung S4, as her battery swell up after less than 3 months of use. We were forced to leave the phone at vodaworld because the battery can't be replaced without performing some sort of firmware update. We were told ...
I called the metro stores this morning and was told I could come pick up a Blackberry Q5 with the necessary documentation. However, after entering my details I was told I have to wait 48 hours as I am a low portfolio client. I was told I should have come on a weekday and the Vodacom back office ...
I handed in a phone for a repair quote on the 01/07/2013. I rejected your ridiculous quote as it was more than the price of a new phone! I told them to send the phone back and i will collect. They said i would be contacted when it arrived so i could collect it. TO DATE still no contact made to ...
You guys REALLY know how to people off! I spent 3 hours at Vodaworld, last month, trying to resolve my wifes account only to get an invoice this month AGAIN for all the cancelled services!! And no rebate on the incorrectly billed 40Meg bundle, at R85pm for the last 2 years, as promised! ...
My wife renewed her contract about a year ago and moved from the old Blackberry to the new BB Z10. She was informed that the new BB does not work on BIS, but uses data like most other smartphones. She was comfortable with this, but Vodacom did not cancel the BIS costs - I think this was just wrong. ...
I had to upgrade my hand piece about 24 months ago due to my work demand - also note that I am for the last 10 years on the talk 500 with the last 4 years on BES. Needless to say that my invoice amount per month over the last 6 years where between 2 and 4K per month. Now the real pathetic part - my ...