A upgrade was performed on my contract in Nov 2013. Vodacom acknowledges that it was their fault. I was give a statement with an amount with which to settle this account in order for me to close it. Today I call their call centre and have been informed that I have an outstanding amount of R9000 for ...
I HAVE BEEN WAITING FOR A MONTH NOW FOR "REPAIRS" TO A BRAND NEW PHONE, WHICH I IN THE 1ST PLACE, DEMANDED TO BE REPLACED. HAVE NOT HAD ANY FEEDBACK, STARTED ENQUIRING WITH THE VODASHOP IN HEIDELBERG. WAS TREATED ABSOLUTELY HORRIBLE. NOW THEY SAY THEY ARE WAITING FOR A CREDITY NOTE FROM ...
Hi, When VC convinced me to upgrade to a Uchoose Smart S package, VC advertised an additional 500mb (200mb 500mb x 24months) of data for the 24 month period. In the first month (December 2013), I received 1gig (according to my invoice, this is an "incentive promo") and I thank you for ...
I am due for an upgrade on one of my lines the number ending with *1042*. I was advised I cannot upgrade to a device with a finance plan due to a default list. Why am I being discrimanated against due to this. Ive been a vodacom customer now for over 10years and have been paying for phones with a ...
I was not allowed to purchase an xperia z1 even though I am a medical doctor. I was told that, I would need to be put on a Probation period as I was previously on prepaid. It is not acceptable as my family has been with Vodacom for greater partook 10-12 years and for the past year our contracts ...
Good day In Jan i wanted to cancelled my contract with vodacom because i could have got a good deal some where els. on the 1 jan 2014 @ 11:30 the lady over the phone said she can give me the same deal. the smart s with the s4 100 min and 1 gig of data for R 389 a month. that includes caller id. so ...