DON'T ever think ordering your product online is easy. Having to activate the SIM took longer than 45min, with no success and I got transferred more than 8x times and given wrong information... ...
Ordered and received 3 handsets on the 6th of September after ordering them through Vodacom "Rewards" Direct and returned 2 on the 9th of September - unfortunately the delivery was within 24hrs, but the returns took 3 weeks to uplift via RAM Couriers after numerous phone calls and then ...
I upgradde my contract ONLINE. I ordered the phone and was told it would be delivered within 48 hours. 48 hours came and went and I phoned again asking why it had not been delivered. I was told it is out of stock. So I waited for a week for stock. The phone was delivered on 25 September, but it was ...
I did an upgrade on 27August 2013 with an agent named William, from vodacom direct. Three weeks later when I still haven't received my IPad I called the call center and spoke to Tshidiso who seemed to have a listening problem we argued about reversing the upgrade for a while before he transferred ...
I took out a contract from them 2 months ago... I specified that my old number should be transferred to my new SimCard... After two months of countless phoneCalls and empty promises I am still sitting with the new number on the simCard... No Vodacom Store wants to help me over the counter and says ...
I really do not know what to do any more. First i go to vodaworld to upgrade my contract just to receive no service at all. I left and complained on Hello Peter. So I tried vodacom dirct. They did the upgrade for me over the phone. Told me they will get stock on the 23rd. Its the 25th and they can ...