Good day. On Wednesday i went in to Vodacare Westgate to collect my replacement phone from cellsure. I was assisted by a gentleman who said that i was only allowed to put my new simcard in the phone in 24 hours time. So on Thursday afternoom i put the sim in my phone and turned it on, i was only ...
On the 25th November I took my phone in to Vodacom to be repaired and hey sent it away to a 3rd party for repairs. When you call in to the customer care hotline it informs you that if it is sent to a 3rd party it can take up to 7 working days. It is now the 11th working day after being sent to the ...
I need help again because the only way for Vodacom to respond to my complains everytime is through Hello Peter, I email them and I receive a "read receipt" but no one bothers to respond. On the 26 Nov, I logged a complain regarding the my phone which isn't working- I was advised to take ...
I have a new contract that is less than 2 months old. The phone no longer works and I was asked to take it to a Vodacom shop. I've done this and now I'm told to take it to a Vodacom service centre. I contacted Vodacare to request that they collect the phone as I work full time and I don't see why I ...
I handed in my iPhone at Vodacare in Midrand 04/10/2013. According to the iStore Vodacare was just supposed to replace seeing that it is in warranty. According to my job receipt the turn around time is 7 days - its overdue and Im still waiting. Im phoning the number provided, and can only talk to a ...
Hi All, I have waited patiently for this, lets start, I sold proudly Blackberrys for a time when the storms where around, I would sell BB more than any other, best in the world if you ask me. Now that I have 2 9360 I hate them, the batterys are terrible, vodacare refuses to give me a battery for ...