Still no Mb this month, i called in the call center and they said i must switch off my phone take the battery and the sim out then wait five minuted then put it all together and switch it on did all that and no data, why is it taht i have to do this every month ...
Me Again, new month same problem, getting really tired of this nonsense, but not really suprised 7months into the new contract and still having problem after countless times of calling i with the same problem, this month not only did i nort receive the 200MB but they also decided that i do not need ...
I have been contacting Virgin for over 4 months now regarding their Premium SMS service that doesnt work, I have patiently been waiting while they try figure out what the problem is. The past weekend I had a medical emergency and needed to sms my medical aid, but ofcoarse the service wasn't ...
I recently renewed my contrac with VIRGIN MOBILE SA and i am supposed to get airtimt, sms and 200MB but every month i have to call them because the 200 MB are never loaded and it usually takes a week befor they can rectify this, i have been having this issue ever sisnce i took out the cotract and ...
I lodged more than 2 month ago a network fault, I received no response until today. They only called this month and told me the complaint is only 5 days old, which is a lie. They have the worst customer care track record in history. They only good in making sales and selling! Every time I query my ...
Since 28 June my bank account was suddenly debited by strange companies that I have never heard of: So Music took R49, Milc took R19, Phonebox took R19 and on 1 July Fonesure took R85.50. Finally I could conclusively make the link to Virgin Mobile, as Phonesure is advertised on their website. Why ...