I purchased 6 movie tickets (R291) online for Turbo/11:30am show/at Eikestad Mall for my son's 8th birthday (15th September 2013). Due to unfortunate circumstances, we could not attend the movie. To date, I have not redeemed these tickets and I just assumed that Ster Kinekor would refund my ...
I have made numerous requests telephonically and this is my 2nd email... A copy of my previous email: 30 JULY 2013 EMAILED VIA SK WEBSITE AT 10.36 AM TICKET REF 10574580 REFERS... oN JUN 26 A REFUND WAS REQUESTED FOR AN INCORRECT BOOKING MADE BY ME. ON THE DAY I SPOKE TO THABO WHO ADVISED ME THE A ...
I received a call back for my complaint logged on 11 July 2013 and was told I would receive compensation for the inconvenience caused. So almost a week later, I'm still waiting for resolution and also confirmation that my refund hs been paid. Ster-Kinekor has really really bad service. I did not ...
I did an online activation for my kids Vitality Movie Club. I made an online payment of R80 with a creditcard and the system threw an error msg rejecting my payment. I tried a different creditcard thinking my card was faulty somehow. The 2nd payment was accepted. In fact both payments went through. ...
I was trying to find out why Superman wasn't online for Wednesday 10 July 2013 at Cavendish and whether or not it was showing. The guy told me that it was showing and was also quite rude - well he clearly just didn't have any telephone manners and should NOT be working in customer services. It then ...
Tried to activate my Vitality/Ster-Kinekor benefit end of April 2013 online and got an error stating that all payments successful yet all activations failed. So I contact the ticket line and speak to NIco (team leader) who humbly apologized and said he will sort this out. Due to various issues, we ...