When I opened a Foschini account Foschini automatically subscribed me to the Foschini Club. I went to The Grove and complained about it the lady said "It sometimes happens.". On my invoices I have I have paid R112.50 For Club membership which I did not subscribe to and still have not ...
My mother took out a contract for me. I was offered the option to pay R10 more per month to receive 1Gig of data for 6 months. I took the offer. Then realising that I wasn't getting the 1Gig I phoned to enquire. After leaving him, being Shane, the store manager, a message to call me back he never ...
I went to buy a bag at Queenspark, the grove, ooh my word, the ladies were awesome, i wil never buy anywhere alse except at this store. They treated me like i was Elizabeth the Queen. I got first class treatment, i ended up buying more than i wanted to buy because i saw the quality of service. They ...
We ordered 6 x Californian rolls for collection. At the shop we said we don't need any Soya sauce, but if we can perhaps have a bit extra ginger as they put the 6 portions in 3 boxes with the same amount of wasabi and ginger as they normally served for a single serving. After we already paid for ...
A simple request to be sent email statements for a BizStart account has taken nine months and 18 emails and I have spoken to at least half a dozen people. The reasons for failure and the promises to sort it out have now worn very thin. The latest effort was to Jane at the Grove in early December. ...
We wanted to purchase a dress on sale when the cashier told us that we cannot buy the dress for the sale price untill tomorrow at 12 when the sale starts. The manager said the same thing when we asked to speak to the manager. How can they put a price on something and then tell the customer they ...