In March 2012 I took up a contract with MTN at R369.00 a month. My request to the consultant was I wanted the data card package on a Top up option. She assured me that my contract will be processed as such. I received the goods and started paying my monthly subscription fees from April 2012. I ...
On the evening of the 29/11/13 I went shopping for a Christmas gift with my wife for my mother at The Glen Woolworths store, during my purchase at their customer service dpt, I asked for the gift to be wrapped and was told there is no wrapping paper, after much protest and insisting, gift wrap ...
Happy to finally have my mums glasses done she has problems with her eye sight she lost her glasses a week later, paid for cash there was no way to know she would lose her glasses. As a customer i believe there should be a warranty or guarantee on such purchases I was never told that because we are ...
On the 3rd week of March 2013 I got robbed of my cellphone (Galaxy S3) - which I didn't insure, and unfortunately I'm still paying for that phone, as it was still new. Since I loved that phone and as part of moving on and forgetting about my incident, I then decided to go to Nashua Mobile to get ...
After communication with Mduduzi regarding an upgrade and migration of a number from one provider to another, he promised the activation of a microsim by end of business yesterday of latest today. I called him today at 8h30 and he said he is following up with the warehouse and will revert by 9h00. ...
A consultant, Ntebo Goniwe. I appreciate and respect your patience and level of professionalism. Taking your time and bending over backward for a client is really what a lot of customer service providers should learn from you. This happened on 04th March 2013. Keep up the good work. From MHL ...