I am trying to cancel my existing contract and move over to prepaid from July 2013, but the 082 1958 number I need to call does not pick up after numerous attempts (and I am sick of the songs they are playing while I am waiting). ...
On 28 March 2013 I transferred a payment from my FNB Cheque account to My loan account. On the same day FNB put a debit order through for the same. Once I realized what had happened I contacted the loans department to reverse one of the two transactions, they said they would put the request ...
I have had problems with my phone being unable to connect to the cell c network since February. I have been speaking to someone named Tsepho who contacted me via the facebook complaint system. He has now apparently disappeared. I have not heard from him for over a month. I cannot get hold of him, ...
The support personnel don't read the question properly before answering it. In ticket BNR-512-11087 I asked how to add buy now items to an auction I have won. In the reply they explained how to add items to your cart. Eventually it turned out you can't add buy now items. In ticket ZNM-702-90002 I ...
I love to give credit where credit is due. After a shoddy exprience with another call centre from another company I was so hesitant to call support as I expected to wait forever. While I did indeed wait very long you have a option for a consultant to call you. Very impressed we got a call soon ...
Just wow. Afrihost really the pooch. Bought uncapped 4Mbps adsl line from them. line was provisioned, then no feedback. e-mailed more than once, no feedback. finally wrote angry e-mail and got phonecall from Emanuel (friendly) who informed me Afrihost had made an error to telkom and requested a ...