Our company hosts their website & emails with you. We paid for a year upfront and in your contract you promise a 99% uptime on the site, we have been having ENDLESS problems with the website. For example last night it was off, this morning it was off and we had to call you to fix it and now ...
I am living across the car wash area which is at the back of the Hyundai Stellenbosch garage... So I get to see what the guys from Hyundai don't get to see everyday. The carwash manager, (I think) moves the cars (mostly brand new cars) on a daily basis from the front to the washing area, he will ...
Our Business's fax line is not working since Wednesday the 17th of April 2013. We reported it the same day - Our business receive many faxes! We got a reference number 359CWK170413 - today I phoned once again - According to the consultant - they worked on the line on Saturday the 20th of April but ...
My brand new ADSL connection is syncing perfectly at 4 megabit and has medium to low line attenuation yet I get a ping of over a second during the day which sometimes drops during the night allowing full throughput and 25ms ping to Cape Town, I have done full troubleshooting with MWEB with no joy, ...
My gift card doesn't work for a fird time now. Everytime I go to clicks and when I come at the pay point my gift card doesn't work. There is more than enough money on. The outcome is that no one can help me and I must leave without my stuff I wanted to buy. Its very fustrating. And I won't recomend ...
Upgraded account in December and new contract included 75 anytime minutes. Received bill end of January for substantial amount for calls made. Called Vodacom to discover that minutes in contract were only OFF PEAK!!! Lodged complaint with Vodacom and was sent from one department to the next ...