Good day I got an upgrade from MTN 3 months ago at Eikestad Mall, Stellenbosch. I have moved to Durbanville so cant visit the shop in person. I have been phoning the shop (083 869 1423) all morning - no one picks up the phone. The reason i am trying to get hold of them is because my new contract is ...
I cancelled my 5GB internet service to switch over to an uncapped service. The next month and the month there after I am still being billed for the 5GB service in addition to the uncapped. I have cancelled 3 times and was promised each time the service is cancelled. It took more than an hour to get ...
I experienced very unprofessional, rude and embarrassing behaviour after having the misfortune of being served by the cashier Vincent (Nkosikhona). I completed payment for my goods and proceeded to the door. The security beeper went off, and the man by the door (who appeared to be senior staff, not ...
Good day On the 11 04 2013, my flat-mate and I bought 2 x 6Litre packs of the Checkers House Brand full cream milk at Stellenbosch (Eikestad Mall) which was said to only expire on 29 12 2013. We were very dissappointed to find that it was already expired because both the litres that we opened from ...
I got a Blackberry Z10 on contract in the beginning of March 2013. I soon found out that my speaker was faulty and report the problem within the first 6days (as stipulated in the contract). I was told to wait untill the Blackberry technician came to the shop and ask him to help me: "We don't ...
I was waiting in line at the store while an elderly woman was being assisted. The person assisting her went out of his way to explain to her what was going on, since she had a hard time understanding her cell phone and why it wouldn't work. He didn't lose his temper and he explained everything ...