More than 2 months ago I was due for an upgrade, a customer service rep phoned and we decided on a more expensive handheld (Samsung S4 Mini). When the handheld was delivered the next week they delivered the wrong phone instead of Samsung they delivered an LG. I did not open the phone and ...
I had a policy with virgin for car insurance with a good premium, then they decide to increase beginning November with 120% from - R405 per month to R988 per month. I called them and canceled and they said they will refund me but never did, I phoned in Beginning December again and they said they ...
I have been a member of virgin for a few months and really love it, one thing concerns me though. In most of the Pretoria branches and the Gateway branch the trainers/staff seem to "train" gym goers and not care about form, safety or customer care. In every club i have been in the ...
Hi there! I bought a Samsung DMS300TR dishwasher on the 4th March 2011. I understand that it only comes with a 2 year guarantee. I phoned Samsung (0860 726 7864) to find out exactly how long guarantee it has just to make sure. I sent it in to get repaired at a local appliance repairer. Had to pay ...
After ordering a bunch of items including 10 rugby for my u11 team, I received a phone call within 24hrs of placing my order explaining that their was not enough stock of the I ordered and with my permission they would be replaced with 10 of better quality and which cost more at no additional cost ...
I have been calling tn 808 callcentre for two weeks now to cancel a contract that has already ended on the 1st of december, they all transfer me and i have to wait for an hour with no one attending to me, last week a lady by the name of Liziwe and she promised to log a query for me and nothing ...