My cellphone contract with MTN expired 31-05-2012 and I advised them in time that I want my number ported to Vodacom upon expiry. This was confirmed by email and executed. I have never received any further statements and am no longer on the MTN network since then. On the 15th of January 2013 I ...
I e-mailed Essential med on 14, 16 and 22 January 2013 informing them that I wish to cancel a policy. The response to each e-mail was that they will contact me to effect cancellation. To date I have not received a telephone call from them in order to cancel the policy. This medical cover was for my ...
We have a business contract with Vodacom which the company relies heavily upon in order to communicate with our customers and overseas principals via email and internet connection. Since late November 2012 we have experienced internet connection issues and often no internet access. When we have ...
Since early January 2013 I hace been trying to contact FNB insurance brokers per email and per telephone to discuss proposed amendments to my policy. There is absolutely no response from them. They seem to ignore any and all types of communication. One hopes that this incompetence does not spread ...
In 2012 my mom was tricked into signing a contract with Global Travel with promises such as cheaper airflights. They got her to agree to (what she believed to be) a 10 year contract for which she had to pay R13, 650 and had her sign some documents without the full disclosure of the content. Several ...
Last week I wrote to report that ADT failed to send armed response when my alarm system was activated. I got a telephone call pretty quickly from them and the lady I spoke to said she would speak to management and get back to me. I AM STILL WAITING. However prior to that happening I was informed ...