I took a phone through fnb in which I reported faults with it within 7 days. I was told to take it to Samsung for assessment and the report confirmed that the device is faulty and need to be replaced. I sent the report to fnb and up until today I have not heard anything from them. I was told I will ...
As title suggests I closed my FNB SMART DEVICE account after I was contacted by GLA attorneys and Heidi Lewis advised me to pay the account in full. I payed the agreed amount on the 18th of January. on the 22nd of January R2000 was debited from my account. FNB refused to refund the amount and ...
I completed an online application for an iPad (29.06.2013) and received a text in response saying that I didn't meet the credit criteria for the iPad for which I had applied. I was irritated as I knew that I did meet all the credit criteria as it was laid out on the FNB website, and also because ...
Nice way to treat your customers it should be going on 4 or 5 weeks and no contact from you'll I ordered a smart device in April, end of April it would have been 15 days, so I waited and waited. 17 May and still no one has contacted me??? what happened to all the promises about service delivery was ...
Got a smart device from FNB. Was faulty and I reported it within 7 days of receiving device. After only 3 weeks and after I cancelled the contract did they collect the device. Now I am still paying for a device I don't have and a contract that I cancelled. Real poor feedback and response from them. ...
I ordered a smart device of the 05/01/2014, with the expectation that it would be delivered in up to 10 working days. Its now fast aproaching the 3 week mark. Besides the long delivery wait we have still no solid communication or Eta as yet. We have had to chase this up with you every step of the ...